Etiquette

spa etiquette 

Children

a.&co. absolutely welcomes children for their own appointments. Well behaved children without an appointment are welcome to wait in our waiting area. We ask guests who do bring a child to their service to please be mindful of other guests within the salon/spa and any disruptive child may be asked to remove themselves from the service area.


Gratuity

Gratuities are at the discretion of our guests. Cash is preferred & our staff greatly appreciates you thanking them for the experience they provided (15% – 20% is customary)!


Cancellation

a.&co. technicians request a 24-hour notice when cancelling an appointment. Time is a precious commodity and a late arrival for an appointment may result in an adjustment to your service out of courtesy to our next guest. Repeated no shows WILL be charged a fee if no notice is received before a missed appointment. a.&co. requires all guests to have a credit card on file.


Arrival

New guests please arrive 10-15 minutes early to fill out the necessary paperwork for your service.


Requests

If you have a request for a particular therapist, please mention it when scheduling.


Accessibility

Unfortunately, a.&co. is not wheelchair accessible. 


We are not responsible for any lost or stolen items.

Personal Items